ALL ITEMS PURCHASED DURING SALE PROMOTIONS (BOGO, BLACK NOVEMBER, SPRING CLEAN, etc) are FINAL SALE. NO REFUNDS ON DISCOUNTED ITEMS. EXCHANGES WILL BE ACCEPTED FOR SAME ITEM IN DIFFERENT SIZE AS LONG AS ITEM IS IN STOCK.
In other cases, to request a return, use the form at the bottom of this page. Once your request has been received we will review and approve or deny (depending on eligibility) and you will be emailed instructions on how to proceed. For more detailed information on our Return Policy, please read the following.
RETURNS
Full price items purchased at UNIF are eligible for a full refund or store credit within 15 days of purchase. Items must be unworn, unwashed, with all original tags attached in order to be refunded. To request a return label, please use our returns portal https://www.unifclothing.com/a
it is possible that the "actual cost" label fee will be deducted from your total refund amount when using the return label provided. Any refunds totaling $500 or more are subject to a 10% restocking fee. All returns for store credit will be processed free of charge.
For hygienic reasons, sunglasses, socks, hats, underwear and swimsuit bottoms cannot be returned.
All shoes must be returned with shoebox in its original condition with no postage labels attached. A box replacement fee of $10 will be deducted from any returns not meeting these requirements.
For international returns please contact help@unifclothing.com for directions on how to return the item.
EXCHANGES
If you would like to make an exchange, please use the link above. If your item is final sale please contact help@unifclothing.com as the portal does not work with final sale items. Exchange request must be made within 15 days of purchase.
DAMAGES/INCORRECT ITEMS
If you received a damaged or incorrect item, please contact customer service immediately at help@unifclothing.com so we can rectify the issue.
Returns will be processed within 2-3 business days of being received. It may take up to 5 business days for credit card or PayPal refunds to be processed. Original shipping charges are nonrefundable.
WHAT IS "FREE RETURNS" COVERAGE?
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund if applicable or exchange FREE. (This does NOT cover FINAL SALE items or discounted items).
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.
